A local licensed agency, not a national call centre

Redeemed Investigations was founded to provide professional, discreet, results-driven investigative services in Florida — the kind of service that treats a client's situation as their business and nobody else's.

The firm has been licensed in Florida since 2018, and its founder holds a degree in Criminal Justice. The work spans private investigations across civil and criminal matters, surveillance, background investigations and due diligence, process serving, notary services and JAC support — which means a client with a legal matter in motion can bring the whole thing to one place instead of assembling a team of vendors.

How the work is staffed

Florida licenses this profession for a reason, and it is worth understanding how it works. An agency holds a Class "A" licence; the people doing investigative work hold a Class "C" investigator licence; and interns hold a Class "CC" and work under the supervision of a licensed investigator. Redeemed operates within that structure.

What that means for you in practice: your matter is handled by a licensed investigator, and whoever is assigned to it stays with it. There is no handing a case between people halfway through, and no situation where the person who observed something is unavailable to speak to it later. When a matter needs more resource than the firm can properly commit, you are told that at the consultation rather than discovering it three weeks in.

The investigative philosophy

Three things, consistently.

Facts over conclusions. An investigator's job is to establish what can be documented, not to build a case for what a client hopes is true. Where the evidence is ambiguous, the report says it is ambiguous. That discipline is exactly what makes the findings worth something when someone challenges them.

Lawful methods, without exception. There are shortcuts in this work — devices, accounts, recordings — that are tempting and that can be unlawful. Using them can destroy a client's case and expose everyone involved. Redeemed does not use them, and will tell a client plainly when what they are asking for falls outside what can lawfully be done.

People before files. The cases that come through this door are frequently the worst weeks of someone's life. Being professional does not require being cold about it.

A woman-owned firm

It matters more often than you would expect. Clients dealing with infidelity, custody or personal safety concerns frequently say it made the first call easier to make — and in field work, the assumptions people make about who is and is not watching them are not evenly distributed.

Local to the Space Coast

Redeemed works across Brevard County and the Space Coast — Melbourne, West Melbourne, Palm Bay, Viera, Suntree, Rockledge, Cocoa, Cocoa Beach and the communities between them. Local knowledge is not decoration in this job: knowing the roads, the courthouses, the neighbourhoods and how traffic moves at 5pm on the causeways is the difference between a productive surveillance day and an expensive one.